Frequently Asked Questions
Everything you need to know about our superfoods and service.
What makes Aduna superfoods different from others?
We source the highest quality, nutrient-dense ingredients directly from small-scale producers in Africa. Our products are 100% natural, vegan, and minimally processed to preserve their powerful nutritional profiles.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the UK. For international orders, delivery can take between 7-14 business days depending on your location and local customs processing.
Are your products organic and sustainably sourced?
Yes, we are committed to ethical sourcing. Most of our range is certified organic, and every purchase helps create sustainable livelihoods for rural households in Africa through our fair-trade supply chain.
What is your return policy for food items?
Due to health and safety regulations, we can only accept returns on unopened and sealed products within 14 days of delivery. If your item arrived damaged, please contact our support team for a replacement.
How should I store my superfood powders?
To maintain maximum freshness and potency, store your powders in a cool, dark, and dry place. Ensure the pouch is tightly sealed after each use to prevent moisture from entering.
Do you offer subscription discounts?
Yes! You can save 15% on every order by choosing our 'Subscribe & Save' option. You can customize the delivery frequency and cancel or pause your subscription at any time through your account.